The Sound Alerts browser source is the "media-player" that plays all the audio and displays the visual alerts of the Sounds Alerts that are played by your viewers. This source needs to be implemented in your streaming software like OBS in order to broadcast the sounds and the visuals to your Twitch stream, and also that you, as the streamer can hear the actual Sounds Alerts as well.

The reasons why the browser source is apparently offline can have really easy reasons up to some tricky issues which we will help you to solve.

Offline1.png

Implement the browser source in your streaming software

If the Sound Alerts Extension on Twitch says your browser source is offline, you need to make sure that your browser source of Sound Alerts is active. Make sure you implemented the Sound Alerts browser source correctly in your streaming program. The Sound Alerts browser source is active when you have a scene selected in your streaming program where the Sound Alerts browser source is implemented.

Refresh the cache of the browser source

If the Sound Alerts browser source is not online even if you implemented it in your streaming software and the streaming software is opened, there might be an issue with the source. In that case please try to refresh the cache of the browser source. Open the properties of the Sound Alerts browser source in your streaming software and click the "Refresh cache of current page" button.

Change Browser Source Hardware Acceleration

If this still does not help, go to your OBS Settings -> Advanced and try again with either enabling or disabling the "Browser Source Hardware Acceleration".

Offline2.png

This is not the right solution? We are happy to help you!

Contact us
More articles
Create new sounds
Create new sounds

We will show you how you can upload a custom sound.

Posted by Mr.Bubi
10
Manage other channels
Manage other channels

With the new feature, Streamers can add managers to change their sound buttons or even sound profiles. Here you will learn how to add your managers and which different roles are able to be assigned.

Posted by Mr.Bubi
1
Emote Celebration Widget
Emote Celebration Widget

Emote Celebration is a way to celebrate/display an important stream moment, like raid, subs, and followers, using the channel emotes that will appear like a firework on your screen.

Posted by Mr.Bubi
0