To be able to make use of the Bits and Channel Points features provided by Twitch, you have to make sure you have joined the Twitch Affiliate or Partner program.

To validate things are set up correctly on Twitch's end, you can check if you see the Bits Icon in your Chat. If you do not, you may have not onboarded correctly or disabled Bits on your Channel. You can head to your Payout Onboarding page to ensure all steps have been completed.

If you are eligible and still can not set up Bits for your sounds, please do the following:
Please visit the Sound Alerts Dashboard.
When logged in, please log out and re-login manually. This will ensure the system tracks your Twitch affiliate/partner status. 
After logging in, you can set Bits for your sounds and create sounds with Channel Points.

AffiliatebutcannotsetupBits_webp-ezgif.com-gif-to-webp-converter.webp

If you still cannot get things working correctly, don't hesitate to reach out to us on our Discord Server!

This is not the right solution? We are happy to help you!

Contact us
More articles
How do I set up a Sub Alert?
How do I set up a Sub Alert?

A Sub Alert is a Sound Alert Event that gets triggered when a viewer subscribes to your channel and is a great way to highlight and appreciate the subscription. If you want to set up a Sub Alert, just follow the next few simple steps of this article.

Posted by Mr. Leeroy
1
I am an Affiliate but I can not access Channel Points and Bits
I am an Affiliate but I can not access Channel Points and Bits

If you are a Twitch affiliate or partner and still can't use Channel Points or Bits, this article will show you how to solve this problem

Posted by Mr. Leeroy
1
Sound Profile is not shown in Extension
Sound Profile is not shown in Extension

Your sound profile is not shown in the extension?

Posted by Mr.Bubi
3