If your Stream goes down for whatever reason, it can happen that Sound Alerts won’t play any of your Alerts anymore. Please make sure to restart your Streaming program to fix this issue.

Offline1.png

If the browser source is still offline you have to refresh the cache of the current page as well.
Right-click the Sound Alerts browser source and select "Properties".

SA_OBS_refreshcache.png

A window will open up. Scroll down and hit the "Refresh" button.

SA_OBS_refreshcache2.png

This is not the right solution? We are happy to help you!

Contact us
More articles
Alert Animation Store Showcase
Alert Animation Store Showcase

A smooth viewing experience needs some stylish visuals: You can enhance the look of your stream by using our Alert Animation Store in the Sound Alerts Dashboard.

Posted by mahween
18
How to integrate Sound Alerts into Prism Live
How to integrate Sound Alerts into Prism Live

This guide will show you how to complete the setup for Sound Alerts in Prism Live.

Posted by Mr. Leeroy
4
How do I set up Text-to-Speech Alerts for Sound Alerts?
How do I set up Text-to-Speech Alerts for Sound Alerts?

Sound Alerts offers a Text-to-Speech (TTS) feature, which allows your viewers to send individual messages read out directly in the livestream. This article will show you how you can set those up.

Posted by Mr.Bubi
10