If you need assistance with the Sound Alerts Chatbot joining your channel, this article will help you solve the issue. 
First, please check your Settings in your Sound Alerts Dashboard and make sure that Status Messages are enabled.

My Sound Alerts Chatbot won't join my channel 1.gif

For Extension alerts, you need to ensure that chat notification is turned on in the alert settings on the top-right of your My Alerts section.
For other alerts, such as follow or Sub alerts, you need to ensure that you added a chat alert in the settings of that particular alert.

The moment an alert is played where Chat Notification is enabled, the Sound Alerts Bot will join you channel and post the message in your chat

If you still face problems or have additional questions, please get in touch with us and visit our Sound Alerts Discord.

This is not the right solution? We are happy to help you!

Contact us
More articles
Monitor and Output Audio Settings
Monitor and Output Audio Settings

Master the Art of managing your Monitor and Output configuration in the Advanced Audio Properties, fixing common issues along the way

Posted by Marenthyu
1
Alert Animation Editor
Alert Animation Editor

With the Alert Animation Editor, you can assemble an alert animation focused on your stream's requirements in a simple yet powerful web editor in the Sound Alerts Dashboard.

Posted by Mr.Bubi
1
Scene Editor First Steps
Scene Editor First Steps

The Scene Editor enables more ways to elevate your livestream: It allows you to add useful widgets with various functionalities to your livestream—completely available within your Sound Alerts setup.

Posted by Mr.Bubi
17