You can add a cooldown to your Sound Alerts. This is a timer that protects you from getting spammed with alerts so your stream does not end up in pure chaos.

1. Problems with the sound's cooldown can happen when it is set to zero seconds. Always make sure the cooldown is set to at least one second.
You can set your sound cooldown here.

CD Issues1.webp

2. When you are a viewer of a stream with Sound Alerts, and you see a cooldown timer that is way beyond higher than the streamer has set, then it's most likely a problem with the clock on your system. If this is the case please let Windows set your time and time zone automatically.  
Just type Date & Time into your Windows search bar to get there. 
Cooldown2.png

If you have any questions left, please get in touch with us and visit our Sound Alerts Discord Server.

This is not the right solution? We are happy to help you!

Contact us
More articles
Network Issues
Network Issues

This article lists the most common network issues and how to solve them

Posted by Mr. Leeroy
0
Twitch Extension Setup
Twitch Extension Setup

This article provides an overview of the key features you'll need when getting started with the Sound Alerts Twitch Extension.

Posted by Mr.Bubi
4
What to do when your Alerts do not sound as they should
What to do when your Alerts do not sound as they should

This article will help you fix your Sound Alerts when they don't sound as they should.

Posted by Mr. Leeroy
12