While using Sound Alerts (or other browser source-based integrations), there may be an unusually long delay between the redeem of a sound and the actual alert playing on your stream.

A delay can have multiple reasons. Here is a list of the most common reasons:

  1. VPNs
  2. Some addons/plugins for your internet browser can impact Sound Alerts. Try to disable them and observe if something has changed.
  3. Internet security settings can cause trouble.
  4. Anti-virus software like "SkyShield" often blocks or delays Sound Alerts.
  5. Internet connection. If your internet connection is a little unstable, it can come to a delay too.

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