While using Sound Alerts (or other browser source-based integrations), there may be an unusually long delay between the redeem of a sound and the actual alert playing on your stream.

A delay can have multiple reasons. Here is a list of the most common reasons:

  1. VPNs
  2. Some addons/plugins for your internet browser can impact Sound Alerts. Try to disable them and observe if something has changed.
  3. Internet security settings can cause trouble.
  4. Anti-virus software like "SkyShield" often blocks or delays Sound Alerts.
  5. Internet connection. If your internet connection is a little unstable, it can come to a delay too.

This is not the right solution? We are happy to help you!

Contact us
More articles
Alert Animation Store Showcase
Alert Animation Store Showcase

A smooth viewing experience needs some stylish visuals: You can enhance the look of your stream by using our Alert Animation Store in the Sound Alerts Dashboard.

Posted by mahween
17
Channel Point Issues
Channel Point Issues

Your Channel Point queue up & doesn't work anymore.

Posted by Mr.Bubi
15
How to use your customized Font for Sound Alerts
How to use your customized Font for Sound Alerts

This guide will show you how to implement your font files in Sound Alerts by adapting the CSS (Cascade Style Sheets) in your streaming software. This is a great way to give your livestream and Sound Alerts a personal touch.

Posted by Mr. Leeroy
0