Enabling alerts and custom rewards in your Twitch Channel Points is a great tool to engage with viewers. This guide will show you how to set up custom alerts for your Channel Points using Sound Alerts.
Sound Alerts with Channel Points lets you set up various alert types:
You can customize the number of Channel Points needed for each alert individually.
Make sure to complete the initial Sound Alerts setup steps before starting to create your first Channel Points alert. After that, proceed with these steps:
Toggling off an alert button for Channel Points will completely remove the alert from the Channel Points reward list. The alert is not paused or disabled temporarily — it is fully hidden and cannot be redeemed while toggled off. To make the alert available again, you must toggle it back on so it reappears in the list. With a Premium subscription, streamers can now apply AI voices (Monster TTS) to Channel Points alerts. This functionality was formerly exclusive to Bits. Channel Points AI TTS usage includes a predefined monthly limit for each streamer.
Premium unlocks the ability to use AI voices (Monster TTS) with Channel Points alerts, a feature previously limited to Bits. Please be aware that Channel Points AI TTS usage is subject to a monthly limit per streamer.
Channel Points alerts are available for Twitch Affiliates, Partners, and onboarded streamers. If you recently completed Twitch onboarding and the feature is not available yet, click Check Status in the pop up to refresh your Twitch account status without reconnecting your Twitch account.
Channel Points are only available to streamers with the Affiliate or Partner status on Twitch.
The Channel Points alerts are located in the Channel Points menu under your Twitch chat.
No, viewers can complete the whole process in the Channel Points section on Twitch.
Yes — you can set a cooldown or limit on each Channel Points alert reward so viewers cannot redeem it too frequently.
Yes — Channel Points alerts support custom chat messages that you can tailor for each reward in the Sound Alerts dashboard.
Changes to the point cost will apply immediately, but viewers who have already redeemed it at the previous cost will not be refunded automatically.
No. Pausing Sound Alerts prevents new alerts from playing but does not clear alerts that are already queued. Queued alerts will resume once alerts are unpaused.
Yes. Twitch onboarded streamers can now access Channel Points alerts, not only Affiliates and Partners.
You can find more information in Twitch’s official onboarding documentation and FAQ.